The AI customer service platform for LINE · TELEGRAM · MESSENGER · INSTAGRAM
Answer every customer in seconds — even at 3 AM.
ekadum brings your LINE, Telegram, Messenger and Instagram messages into one inbox — with an AI agent that replies instantly in Thai, Lao, English or Chinese. No message waits. No customer slips away.
Simple billing in USDT · Live the same day
Built on a platform already handling thousands of customer messages a day — live, every day, for a high-volume online business.
Your customers message you everywhere. You lose the ones you don't answer fast enough.
- Messages are scattered across LINE, Telegram, Messenger and Instagram. Your team tabs between apps — and things slip through.
- Customers expect an instant reply. A slow answer is a lost sale and a customer who won't come back.
- Hiring more agents is expensive — and they sleep. Your customers don’t.
- Western support tools don't speak Thai, don't do Telegram properly, and don't fit how a fast-moving SEA business works.
One inbox. An AI agent that actually handles it.
Connect your channels.
LINE, Telegram, Messenger, Instagram. Minutes, not weeks. We help you do it.
Set up your AI agent.
Name it, give it your tone and your FAQs. It replies in each customer's own language, automatically.
Your team handles the rest.
The AI auto-replies or drafts for approval — your choice, per conversation. Anything sensitive — money, complaints — always goes to a human.
Everything included — nothing sold separately
Everything you need to answer customers well.
Unified inbox
LINE, Telegram, Messenger and Instagram in one screen.
AI agent in 4 languages
Auto-detects Thai, Lao, English or Chinese and replies in kind.
Reads photos
Understands what customers send. Sees a payment slip? It hands off to a human and never guesses an amount.
Three reply modes
Full auto, draft-for-approval, or humans-only. Set it per conversation.
Works like an app
Mobile-first, with push notifications, so your team can reply from anywhere.
In the same deployment — no add-on
Your inbox is also a growth engine. At no extra cost.
CRM
Know every customer: tags, segments, full history, value.
Follow-ups
Automatic nudges and drip sequences, so no lead ever goes cold.
Broadcasts
Send promos and announcements to the right segment, on the right channel — with guardrails so you don't get your accounts banned.
Slip verification
Automatically check customer payment slips. No more confirming transfers by hand.
Built for the way Southeast Asia does business.
Thai-first AI
Fluent, natural replies in Thai, Lao, English and Chinese. Not a Western tool with a translation layer bolted on.
LINE and Telegram, done properly
Full-depth support for the channels your customers actually use — not an afterthought behind WhatsApp.
Modern, borderless billing
Pay in USDT (TRC20 or ERC20). Simple, fast, monthly or annual.
Proven at scale
Built by a team that runs high-volume customer service itself, on a platform handling thousands of messages a day.
Priced around the system you actually run.
We deploy for large operators one at a time. Message volume, channels, brand count and the back office you already run are different in every case — so the number comes out of a scoping conversation, not a package.
The whole product: all channels, the AI agent, CRM, follow-ups, broadcasts and slip verification — with the persona and workflows tuned to your brand. Multiple brands, high volume and dedicated support are all in scope.
Billed in USDT — TRC20 or ERC20. No credit card or bank account needed.
Questions, answered.
- How do I pay?
- In USDT, on TRC20 or ERC20. Simple and fast — no card and no bank account needed.
- What kinds of businesses use ekadum?
- Any business that handles a high volume of customer messages across chat apps — online retailers, service businesses, online platforms and more. If your customers reach you on LINE, Telegram, Messenger or Instagram, ekadum is for you.
- What languages does the AI handle?
- Thai, Lao, English and Chinese — detected automatically, per message.
- What does it cost?
- We scope each deployment to the operator, so the price follows your message volume, channels, brand count and back office rather than a fixed package. Talk to us and we will put a number on your setup — and show you ekadum running before you commit.
- Can I see it before I buy?
- Yes. Book a demo and we'll show you ekadum running on a business like yours.
- How long does setup take?
- Most workspaces are live the same day. We help you connect your channels and set up your AI agent.
- What if our volume gets really high?
- High volume is what we build for. Your scope is agreed up front, so growth is a conversation — never a surprise charge.
- Is my data safe?
- Your data is encrypted and isolated to your workspace. We never mix one business's data with another's.
Stop losing customers to slow replies.
Talk to our AI now, or book a 20-minute live demo — we'll show you ekadum handling real customer service for a business like yours, and get you live the same week.
Billed in USDT · Live the same day